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How it works

How a trip comes together

Six steps. The same coordinator at every one of them. Nothing is booked, and nothing is paid, until you have the written plan and have said yes.

The six steps

01

Tell us what you need

Message us on WhatsApp or send a short enquiry: the treatment you're interested in, your preferred city and when you'd like to travel. Please don't send medical records through the website.

You receiveA reply within one working day, in your time zone
02

Free assessment

Your coordinator explains what the hospital needs (for example dental photos and X-rays, a note on your health goals, or a short questionnaire and list of medicines for TCM wellness) and shares a secure channel for sending them.

You receiveRecommended hospital and treatment options
03

Your written plan

We prepare a plan with a schedule, the number of visits, inclusions and a quotation that lists hospital fees and our coordination fee separately.

You receiveA written plan & quotation, with time to decide
04

Confirm & prepare

Once you confirm, we book appointments, help with the hospital invitation letter for your visa if needed, and arrange your hotel and airport pick-up.

You receiveA confirmed itinerary and pre-travel checklist
05

Care in China

Your coordinator meets you at arrivals, takes you to the hotel, comes to every appointment to interpret, and deals with the registration desk, the payment app and the taxi.

You receiveTranslated reports, records and aftercare instructions
06

Home & follow-up

We check in after you fly home, arrange online follow-ups with your doctor and plan any return visit.

You receiveOngoing support after your trip

Who does what

What the hospital does

  • Examines and assesses you
  • Decides whether a treatment is suitable
  • Provides all medical treatment and reports
  • Sets medical fees

What BeWellTrip does

  • Plans your trip and appointments
  • Interprets and accompanies you
  • Arranges your hotel, transfers and travel
  • Translates records and coordinates follow-up

Ready for step one?

It takes less than a minute to send us a message.